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    December 8, 2025

    Agentic AI could transform treatment of chronic conditions

    Artificial intelligence (AI) is helping to transform the medtech industry by enabling more accurate diagnostics and personalized treatments. In Part 1...

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      December 8, 2025

      Recognizing and Addressing Patient Burnout Before It Derails Care

      The day-to-day struggle of living with chronic disease can lead to patient burnout—that feeling of being worn down by the...

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        October 14, 2025

        CCS CTO on AI: Powering a Shift From ‘Sick Care’ to Prevention

        When AI starts understanding people—not just patients—‘the potential for impact becomes exponential,’ says Richard Mackey, CTO at CCS

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          October 9, 2025

          Pharmacists overwhelmed by volume over value

          Most pharmacists feel overwhelmed by competing job demands, which limit patient-centered care for those managing diabetes, a new CCS report...

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            October 9, 2025

            Pharmacists struggling to keep up with needs of diabetic patients

            Nearly half of pharmacists say that people with diabetes are not receiving the education and support they need, according to...

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              October 8, 2025

              Pharmacists Strained by Time Pressures, Limited Resources in Diabetes Care

              A CCS report found that pharmacists lack time for diabetes education as workloads rise, worsening disparities and threatening adherence.

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                October 7, 2025

                CCS report highlights role of chronic care providers in supporting diabetes patients

                As the number of diabetes patients continues to grow and pharmacy workloads intensify, a new report led by CCS highlights...

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                  October 7, 2025

                  Pharmacists Strained as Diabetes Cases Rise, and Patients are Paying the Price

                  New report from CCS reveals pharmacists feel overwhelmed by the conflicting demands of their job, prioritizing speed and quantity of...

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                    September 24, 2025

                    The High Cost of Non-Adherence: AI-Powered Interventions Save Medicare $10M in Diabetes Care

                    The U.S. healthcare system is at a critical inflection point, especially when it comes to managing chronic disease, which is...

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                      September 10, 2025

                      AAHomecare Resources Demonstrate Key Role DME Providers Play in Supporting CGM Patients

                      The association has developed educational flyers for referral sources and Certified Diabetes Educators.

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                        June 20, 2025

                        CCS Presents Four Peer-Reviewed Posters at American Diabetes Association’s 85th Scientific Sessions

                        CCS’s latest evidence-based research reinforces the most innovative and intelligent approaches to improving adherence and outcomes, while reducing the total...

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                          June 19, 2025

                          AI-powered nudges for chronic disease care need emotional intelligence

                          AI needs to know when, where, and how to offer the most effective interventions

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                            May 21, 2025

                            Leveraging Generative AI to Provide Personalized Diabetes Care Management with Richard Mackey CCS

                            Richard Mackey, Chief Technology Officer at CCS, focuses on the challenges faced by patients with diabetes and multiple morbidities, as...

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                              May 20, 2025

                              CCS’s PropheSee Boosts CGM Adherence by 46% With AI Insights

                              PropheSee was awarded “Best Predictive Analytics Solution” as part of the MedTech Breakthrough Awards

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                                May 16, 2025

                                Interview With CTO Richard Mackey About The Collaborative Care Program Company

                                CCS is a leading provider of collaborative care programs and home-delivered medical supplies for those with chronic conditions, specifically diabetes. Pulse...

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                                  May 15, 2025

                                  CCS platform saves more than $10M

                                  CCS has saved more than $10 million in taxpayer dollars through the use of PropheSee, its predictive analytics platform, according...

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                                    May 13, 2025

                                    New Data Show CCS’s Predictive Analytics and Intervention Platform Is Highly Effective in Driving Continuous Glucose Monitoring Adherence in Medicare Population

                                    CCS, a leading provider of clinical solutions and home-delivered medical supplies for those living with chronic conditions, announced new data-driven...

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                                      May 8, 2025

                                      CCS’s PropheSee™ Named ‘Best Predictive Analytics Solution’ in 2025 MedTech Breakthrough Awards Program

                                      Prestigious International Annual Awards Program Recognizes Standout Digital Health and Medical Technology Products and Companies

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                                        May 8, 2025

                                        Standout Digital Health and Medical Technology Innovators Honored in 2025 MedTech Breakthrough Awards Program

                                        MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global health and...

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                                          May 6, 2025

                                          CGM Provision: The Source Matters

                                          A new study shows better outcomes when patients receive diabetic supplies from a home medical equipment provider vs. pharmacies.

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                                            May 5, 2025

                                            The surge: Riding the wave of diabetes tech

                                            I was talking to Dr. Arti Masturzo, the chief medical officer at CCS, about the company’s latest study, which connects...

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                                              March 27, 2025

                                              Research Finds Benefit From DME Suppliers For People Living With Diabetes

                                              People living with diabetes who receive continuous glucose monitors (CGMs) through medical supply firms show higher compliance, lower costs of...

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                                                March 27, 2025

                                                New Research Reveals a Critical Link Between Clinical Glucose Monitor Distribution Channel and Patient Outcomes

                                                CCS, a provider of clinical solutions and home-delivered medical supplies for those living with chronic conditions, announced the publication of new research...

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                                                  March 27, 2025

                                                  DME Providers Lead to Better CGM Adherence and Lower Healthcare Costs Compared to Pharmacies

                                                  New research published in Clinical Diabetes, a peer-reviewed journal of the American Diabetes Association, reveals that patients receiving continuous glucose monitors (CGM)...

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                                                    March 27, 2025

                                                    DMEs improve adherence, lower costs & reduce utilization, study finds

                                                    There are significant advantages for patients receiving continuous glucose monitors through DME providers compared to pharmacies, including higher adherence rates,...

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                                                      March 26, 2025

                                                      CGM Adherence and Costs Improve With DME Channel Over Pharmacy

                                                      Patients with diabetes who acquire continuous glucose monitors (CGMs) through durable medical equipment (DME) providers have higher adherence rates and lower costs...

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                                                        March 25, 2025

                                                        For patients with diabetes, use of glucose monitors depends on how they get them

                                                        Researchers find patients are more likely to continue using them if they get them from medical equipment suppliers rather than...

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                                                          March 25, 2025

                                                          New Research Reveals a Critical Link Between Clinical Glucose Monitor Distribution Channel and Patient Outcomes

                                                          Medicare Advantage patients receiving a CGM through a durable medical equipment provider were 22% more adherent after 12 months than...

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                                                            March 21, 2025

                                                            DME providers can help physicians manage diabetes population, study finds

                                                            The No. 1 reason physicians cite for not prescribing a continuous glucose monitor is its complexity, a roadblock that DME...

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                                                              March 4, 2025

                                                              61% of docs worry AI will increase prior auth denial rates, more than 60% of orgs using imperfect tools to manage unstructured data, plus 37 more stories

                                                              Research from CCS found 86% of endocrinologists and PCPs believe lack of ongoing diabetes education and coaching causes of low patient...

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                                                                March 4, 2025

                                                                Addressing the Gap in Type 1 Diabetes Care with Personalized Coaching and Education

                                                                Arti Masturzo, M.D., chief medical officer of CCS, spoke with Managed Healthcare Executive about the differences in coaching and guiding...

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                                                                  February 26, 2025

                                                                  Study Finds Critical Gaps in Diabetes Management

                                                                  A CCS report found education & coaching are critical to improving adherence, but providers are asked to refer patients through...

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                                                                    February 26, 2025

                                                                    CCS study: Physicians ‘overwhelmed’ by soaring diabetes numbers

                                                                    The vast majority of physicians caring for people with diabetes say they are overwhelmed, according to a new study from...

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                                                                      February 25, 2025

                                                                      Gaps in Diabetes Patient Education and Rising Healthcare Costs

                                                                      Although the importance of ongoing education is known for patients, less than half of those with diabetes receive formal instruction...

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                                                                        February 25, 2025

                                                                        Crisis Looms in Diabetes Care: New Study from CCS Reveals Critical Gaps in Patient Education as Provider Burnout Intensifies

                                                                        Majority of PCPs and endocrinologists agree education and coaching are critical to improving adherence, but providers continue to be asked...

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                                                                          January 27, 2025

                                                                          Leveraging Generative AI to Manage Chronic Care Challenges

                                                                          Richard Mackey is the Chief Technology Officer at CCS, a company that provides chronic care management services focusing on diabetes. CCS...

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                                                                            January 7, 2025

                                                                            The Obesity Conversation: Moving Beyond Stigma and Shame

                                                                            The conversation about what makes a “healthy” body has never been simple. Throughout every era of history, people have resorted...

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                                                                              January 6, 2025

                                                                              Will 2025 Be the Year of Patient Burnout?

                                                                              As we look toward the new year, a key step is bringing together stakeholders to better understand how burnout can...

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                                                                                January 2, 2025

                                                                                Mental Health and Chronic Condition Care – 2025 Health IT Predictions

                                                                                As we wrap up another year and get ready for 2025 to begin, it is once again time for everyone’s...

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                                                                                  January 2, 2025

                                                                                  HLTH 2024: Revitalisation and Innovation with Dr. Andrea Austin and Dr. Arti Masturzo

                                                                                  In this episode of the HLTH 2024 series on CCIM, hosts Dr Elise Putt and Amandeep Hansra explore diverse career...

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                                                                                    January 2, 2025

                                                                                    Packed emergency rooms, top hospitals, and treating diabetes: Our most popular patient experience stories of 2024

                                                                                    In our coverage of hospitals and the healthcare industry, we aim to offer perspectives on trends affecting patients and where...

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                                                                                      January 2, 2025

                                                                                      How Digital Health Tools, AI, and Wearables are Transforming Care and Self-Management

                                                                                      Technology has been instrumental in shifting patients from passive participants to active, empowered leaders in their healthcare journeys.

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                                                                                        December 2, 2024

                                                                                        Stakeholders push two-channel option for CGMs

                                                                                        Users of continuous glucose monitors have reported difficulties obtaining equipment and supplies when their insurers eliminate coverage under DME, adding...

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                                                                                          November 18, 2024

                                                                                          Diabetes rates have quadrupled since 1990 — these are the 4 reasons

                                                                                          Around 830 million people worldwide have diabetes, a new study finds

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                                                                                            November 12, 2024

                                                                                            As more pharmacies close, it’s time to rethink speed and convenience over outcomes for consumers

                                                                                            Health plans, providers, regulators, manufacturers, and digital health companies have all rallied around the notion that the consumers (formerly known...

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                                                                                              October 15, 2024

                                                                                              The Truth About Food, Fast Food, and Healthcare

                                                                                              In this deeply moving episode of the Healthcare Trailblazers Podcast, we sit down with Dr. Arti Masturzo, Chief Medical Officer...

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                                                                                                October 4, 2024

                                                                                                Study: Lower costs, higher adherence with CGM through medical benefits

                                                                                                According to a new study, patients with diabetes fare better when they receive a continuous glucose monitor (CGM) through a medical...

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                                                                                                  October 2, 2024

                                                                                                  Patients do better, save money by getting glucose monitoring devices as medical benefit, study finds

                                                                                                  Researchers found patients had better outcomes and lower costs by obtaining the devices through a medical benefit over a pharmacy....

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                                                                                                    September 23, 2024

                                                                                                    Peer-Reviewed Research Shows CGM Benefits Through Medical Over Pharmacy

                                                                                                    “CGMs are only effective if people use them. This first-of-its-kind research demonstrates that a physician’s decision to direct a patient to...

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                                                                                                      September 19, 2024

                                                                                                      Study Shows CGM Devices Reduce Costs, Improve Care

                                                                                                      CCS Medical research reveals diabetes patients receiving a CGM through a medical benefit had lower costs of care, higher device...

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                                                                                                        September 19, 2024

                                                                                                        CGMs Through Medical Benefits: Improved Adherence and Cost Savings for Diabetes Patients, New Research Shows

                                                                                                        A research study by CCS, a leading chronic care management company, reveals that patients receiving continuous glucose monitoring (CGM) devices through...

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                                                                                                          September 18, 2024

                                                                                                          Study: Prescribing continuous glucose monitors under medical benefit may improve outcomes

                                                                                                          If a patient receives a continuous glucose monitor device through their medical benefit, they may be more adherent and may...

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                                                                                                            September 17, 2024

                                                                                                            Study: Using medical benefit can result in positive outcomes

                                                                                                            Patients living with diabetes who use continuous glucose monitoring devices had 35% lower total cost of care and 23% higher...

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                                                                                                              September 17, 2024

                                                                                                              People Living with Diabetes Fare Better and Have Lower Total Costs of Care When a Continuous Glucose Monitor Is Provided Through Medical Benefit Instead of Pharmacy Benefit

                                                                                                              Patients receiving a CGM through the medical benefit had 35% lower total cost of care and 23% higher device adherence,...

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                                                                                                                August 26, 2024

                                                                                                                Generative AI in health care: How far do we have to go and what can we do to accelerate progress?

                                                                                                                Health care organizations of all types are increasingly signaling that they are “all in” on generative artificial intelligence (GenAI), the type of...

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                                                                                                                  August 22, 2024

                                                                                                                  Among adults with diabetes, 57% believe they can manage it with GLP-1s alone

                                                                                                                  A majority of people with diabetes rely on their primary care provider for diabetes management and believe using drugs such...

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                                                                                                                    June 24, 2024

                                                                                                                    Game Changers Podcast with Roy Wills

                                                                                                                    Listen to our latest episode with the Chief Medical Officer at CC, Dr. Arti Masturzo MD MBA who shares some...

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                                                                                                                      June 18, 2024

                                                                                                                      What Will It Take to Achieve Value From Digitally Enabled Diabetes Care?

                                                                                                                      A report from the Peterson Health Technology Institute (PHTI) found that many digital diabetes management platforms aren’t providing meaningful ROI for...

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                                                                                                                        June 12, 2024

                                                                                                                        CCS Launches AI-Powered Model

                                                                                                                        CCS has launched PropheSee, an AI-powered predictive model for healthcare organizations focused on improving adherence in people with diabetes who...

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                                                                                                                          June 12, 2024

                                                                                                                          CCS Unveils AI Predictive Model to Predict & Improves CGM Adherence in Diabetes Management

                                                                                                                          CCS — leading provider of clinical solutions and home-delivered medical supplies for those living with chronic conditions — today announced PropheSee™...

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                                                                                                                            June 11, 2024

                                                                                                                            CCS unveils AI model to boost CGM adherence among patients with diabetes

                                                                                                                            Chronic care management company CCS is introducing an AI-powered predictive model aimed at improving adherence among individuals using continuous glucose...

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                                                                                                                              June 11, 2024

                                                                                                                              CCS unveils PropheSee, a hyperpersonalized approach to chronic care

                                                                                                                              CCS Medical, a chronic care management company, is taking a personalized approach to chronic care treatment adherence through its new...

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                                                                                                                                June 11, 2024

                                                                                                                                CCS Launches PropheSee™, an AI-Powered Predictive Model that Improves Therapy Adherence for People Living with Diabetes

                                                                                                                                New model proactively identifies patients most at risk of stopping usage of their continuous glucose monitor and drives interventions, resulting...

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                                                                                                                                  June 4, 2024

                                                                                                                                  As Interest in GLP-1s Explodes, People Living With Diabetes Need Structured Support To Ensure Effective Use

                                                                                                                                  By working together to build an ecosystem of support around people with diabetes, the healthcare system as a whole can...

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                                                                                                                                    May 6, 2024

                                                                                                                                    Groundbreaking Patient Engagement and Consumer Insights Report Results with Dr. Arti Masturzo

                                                                                                                                    With her mullet game strong and healthcare innovation insights even stronger, Dr. Arti Masturzo, Chief Medical Officer at CCS, captivates...

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                                                                                                                                      May 6, 2024

                                                                                                                                      Dr Arti Masturzo Gives an In-Depth Look at CCS Survey Results Showing Misconceptions Around Diabetes Management

                                                                                                                                      Survey results from more than 1500 patients with diabetes revealed that 57% believed glucagon-like peptide-1 (GLP-1) weight loss drugs alone...

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                                                                                                                                        April 30, 2024

                                                                                                                                        Simplifying Holistic Chronic Care Management with Dr. Arti Masturzo, the Chief Medical Officer at CCS

                                                                                                                                        Remembering that healthcare is a privilege and approaching it with a heart makes our community healthier.

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                                                                                                                                          April 19, 2024

                                                                                                                                          Patient Advocacy is a Must Have Innovation

                                                                                                                                          Today, RamaOnHealthcare talks with Arti Masturzo, MD, MBA, Chief Medical Officer at CCS, a 30-year-old company that is redefining chronic care management...

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                                                                                                                                            March 19, 2024

                                                                                                                                            Arti Masturzo from CCS on the big misunderstanding of the GLP-1 drug

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                                                                                                                                              March 18, 2024

                                                                                                                                              The New Lifestyle Coach: How AI Can Support Adherence for People with Diabetes

                                                                                                                                              Living with diabetes is more than a full-time job. It’s a 24/7 commitment to monitoring thousands of tiny details related...

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                                                                                                                                                March 13, 2024

                                                                                                                                                CCS ‘On Right Track’

                                                                                                                                                Popular New Meds Don’t Do Away With Need for Education, Support

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                                                                                                                                                  March 8, 2024

                                                                                                                                                  Diabetes care is too fragmented and education gaps are rife, new report shows

                                                                                                                                                  More than half of diabetes patients believe that popular weight loss drugs alone may improve their health, according to a...

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                                                                                                                                                    March 8, 2024

                                                                                                                                                    In Brief: AAH On Cath Fraud & CCS On GLP-1s

                                                                                                                                                    AAHomecare has issued a statement affirming its support for the government to implement real-time monitoring of claims to detect potential fraud and...

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                                                                                                                                                      March 8, 2024

                                                                                                                                                      CCS Report Reveals Misconceptions Among People Living With Diabetes; Calls for Enhanced Engagement, Education

                                                                                                                                                      A new report by CCS shed light on prevalent misconceptions and unmet needs among individuals living with diabetes in the US.1

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                                                                                                                                                        March 7, 2024

                                                                                                                                                        CCS Survey: Education Lacking for Diabetes

                                                                                                                                                        CCS engaged independent market research firm PureSpectrum to survey more than 1,500 people living with diabetes to understand their attitude...

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                                                                                                                                                          March 7, 2024

                                                                                                                                                          New Report: People Living with Diabetes Have False Hope in GLP-1s, Strong Demand for More Engagement and Education

                                                                                                                                                          CCS gathered insights from more than 1,500 individuals living with diabetes regarding challenges they face when it comes to managing...

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                                                                                                                                                            February 15, 2024

                                                                                                                                                            To fight the mounting diabetes epidemic, primary care physicians need and deserve personalized education and support, just like patients

                                                                                                                                                            With more than 1 billion people around the world projected to be living with diabetes by 2050, including tens of millions in...

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                                                                                                                                                              February 12, 2024

                                                                                                                                                              Does Chronic Disease Management in Medicare Advantage Need a ‘Retail’ Makeover?

                                                                                                                                                              Adopting consumer strategies from leading retailers can give MA plans an edge in an increasingly competitive market filled with new...

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                                                                                                                                                                February 6, 2024

                                                                                                                                                                Transforming Diabetes Care: Tina Platania’s Role in CCS’s Holistic Patient-Centric Approach

                                                                                                                                                                To protect the health of patients with diabetes, continuous glucose monitors (CGM) are vital, as they are hailed as the...

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                                                                                                                                                                  February 1, 2024

                                                                                                                                                                  The GLP-1s put diabetes in the spotlight. Here’s what clinicians are watching in the space.

                                                                                                                                                                  Diabetes is one of the most common conditions in the world, and it touches on some of the most pressing...

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                                                                                                                                                                    January 15, 2024

                                                                                                                                                                    Patients with diabetes need more than glucose monitoring systems

                                                                                                                                                                    More patients are utilizing continuous glucose monitoring systems to manage diabetes, but Arti Masturzo says patients need more than technology.

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                                                                                                                                                                      January 12, 2024

                                                                                                                                                                      CCS Sends Supplies to Ukraine

                                                                                                                                                                      CCS, a leading chronic care management company, will partner with a global distributor of donated medical supplies, equipment and services...

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                                                                                                                                                                        January 9, 2024

                                                                                                                                                                        How the Medical Education System Contributes to Physician Burnout

                                                                                                                                                                        PharmaNewsIntelligence sits down with Arti Masturzo to discuss multiple components of the medical education system and how these factors contribute...

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                                                                                                                                                                          December 31, 2023

                                                                                                                                                                          Healthcare de Jure: Linda Langiotti, SVP of Strategic Channels at CCS

                                                                                                                                                                          Host Matt Fisher is joined by Linda Langiotti, SVP of Strategic Channels at CCS. They discuss the background on durable...

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                                                                                                                                                                            November 10, 2023

                                                                                                                                                                            Billing Change Better Aligns CGM Supplies with Other Supplies

                                                                                                                                                                            CMS recently published a change request directing the DME MACs to allow 90-day billing for continuous glucose monitor supplies –...

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                                                                                                                                                                              November 6, 2023

                                                                                                                                                                              How CGM Technology Is Transforming Diabetes Management

                                                                                                                                                                              Understanding CGM technology in diabetes management helps patients monitor blood sugar levels in real time, improving control and reducing complications.

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                                                                                                                                                                                November 3, 2023

                                                                                                                                                                                CCS CEO Tony Vahedian on how companies are responding to the post-Covid era of healthcare

                                                                                                                                                                                The diabetes chronic care management company is bracing for Medicaid enrollment changes while eyeing new tech opportunities.

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                                                                                                                                                                                  October 23, 2023

                                                                                                                                                                                  Empowering Diabetes Care with CGM Education

                                                                                                                                                                                  In this episode of Healthcare Strategies, Senior Editor Alivia Kaylor chats with Tina Platania, PharmD, director of Clinical Services at...

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                                                                                                                                                                                    October 23, 2023

                                                                                                                                                                                    The Impact of Medicare Expansion for Continuous Glucose Monitors on Health Plans

                                                                                                                                                                                    The diabetes management space is heading toward a shift as 1.5 million new Medicare beneficiaries are projected to soon gain...

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                                                                                                                                                                                      October 13, 2023

                                                                                                                                                                                      CMS Responds To Pushback on CGMs

                                                                                                                                                                                      HME stakeholders sought clarification on role of pharmacists

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                                                                                                                                                                                        October 12, 2023

                                                                                                                                                                                        HealthBiz with David E. Williams

                                                                                                                                                                                        Interview with CCS Medical CEO Tony Vahedian- CCS Medical’s chronic care extension teams leverage data to provide personalized clinical guidance...

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                                                                                                                                                                                          October 2, 2023

                                                                                                                                                                                          Like A Tsunami Over Land – CGMs And Health Plans

                                                                                                                                                                                          CGM expansion is coming. How can health plans prepare to maximize their value to members?

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                                                                                                                                                                                            September 15, 2023

                                                                                                                                                                                            Path to Prioritizing SDoH in Whole Person Chronic Care: Q&A series featuring Dr. Arti Masturzo

                                                                                                                                                                                            We are introducing the latest edition of our Q&A series on prioritizing social determinants of health (#SDoH) in #chroniccare.

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                                                                                                                                                                                              September 7, 2023

                                                                                                                                                                                              DME provider urges CMS to update home health billing policy

                                                                                                                                                                                              The home health proposed rule drew powerful opinions during the public comment period from home health and hospice providers.

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                                                                                                                                                                                                August 28, 2023

                                                                                                                                                                                                Navigating the Journey from CMO and Physician to Patient

                                                                                                                                                                                                Even with my “VIP” access to the healthcare system as a physician who practiced in my community, I’m still struggling...

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                                                                                                                                                                                                  August 8, 2023

                                                                                                                                                                                                  Generative AI brings great potential – and risks – to payer space

                                                                                                                                                                                                  Widespread adoption of artificial intelligence in professional settings has swept the nation in the last year, with companies in all...

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                                                                                                                                                                                                    July 3, 2023

                                                                                                                                                                                                    Data Feeds and Diabetes: Fueling the Future of Personalized Care and Trusting Relationships, with Richard Mackey and Jean-Claude Saghbini

                                                                                                                                                                                                    Since diabetes is one of the few chronic conditions that can be very effectively managed by an individual, why are...

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                                                                                                                                                                                                      June 27, 2023

                                                                                                                                                                                                      Payers Bet Big on Home Health Care

                                                                                                                                                                                                      Recent years have seen several prominent health insurers making major deals in the home health care sector.

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                                                                                                                                                                                                        June 20, 2023

                                                                                                                                                                                                        Social Impact Tech: Tony Vahedian of CCS On How Their Technology Will Make An Important Positive Impact

                                                                                                                                                                                                        In recent years, Big Tech has gotten a bad rep. But of course many tech companies are doing important work...

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                                                                                                                                                                                                          June 2, 2023

                                                                                                                                                                                                          Insurers Should Slow Down to Speed Up Home Health Integration

                                                                                                                                                                                                          Health plans boost home health capabilities via acquisitions, driving industry towards value-based care through discovery, workflow enhancements, and team-based home...