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Redefining Care

The CCS Patient Experience

With CCS, we don’t just ship a product. We provide an additional
dimension of care to help keep you safe, healthy, and in control.
Enroll as a New Patient
Why CCS

Collaborative Care For A Life Lived Whole™

Comprehensive Support

We go beyond supplies to empower your health journey by offering clinical education and support.

Quality Assured

Access to a wide variety of trusted brands, ensuring you receive top-tier products every time.

Hassle-Free Care

Stay on track with reorder reminders, efficient insurance handling, and prompt delivery.

Get Setup in Three Simple Steps

Our team of experts will get to work on your behalf so you get the equipment and supplies your doctor has prescribed.

 

Connect

After your doctor submits a referral, our enrollment team will reach out to you.

Benefits Confirmation

We'll verify coverage and find savings whenever possible.

Authorize Order

Receive your supplies with our free shipping.

The CCS Patient Experience

Hear what it’s like to be a customer of CCS—from referral and guided device onboarding to reorder.
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Assurance

Wide Coverage Range

Expertise collaborating with over 1800 in-network care plans so you can take advantage of the benefit best for you.

  • Medicare
  • Medicaid
  • Major Insurances
  • State-specific plans

 

Check My Coverage
Personalized Support

Seamless Device Onboarding

After you receive your new Continuous Glucose Monitor or pump, set up a dedicated time with our team to ensure you’re prepared from day one.

  • Comprehensive Guidance
  • Quick Troubleshooting
  • Tailored Support

 

Schedule My Session
Simplicity

Stress-Free Reorders

We provide you with helpful reorder reminders so you always have the medications and supplies you need. With just a few easy clicks, your order will be delivered to your door.

  • Automatic Reminders
  • User-Friendly Portal
  • Timely Deliveries

 

Customer Reorder Portal

Frequently Asked Questions

We're here to help.

Get answers to common queries about CCS services, products, and patient care.
Learn More

"CCS Medical makes reordering my diabetes supplies a breeze. I am sent a reminder when a new order is due. I fill out the questionnaire and my supplies are delivered before I run out. Keep up the great work. Thank you!"
Charles G.
CCS Customer
"I am blessed to be wearing and using my little Tattletale. My A1C dropped approximately 6 points since wearing my little blessing it as it keeps me on my toes. Poking my fingers was non-negotiable as the pain was horrific.  Now, I finally know my numbers, and know it will squeal on me if I cheat too much. I am beyond grateful and your team keeps me in stock with my 14 day patch."
Mary H.
CCS Customer
"Incredibly kind staff made sure that my son had the equipment he needed on time. We are so thankful!"
Cassius D.
CCS Customer
"I have been ordering my supplies via the order forms you send me and they have been arriving in plenty of time for me to use them promptly. In short, I have been very happy working with you and have recommended you to two other diabetics I know."
Linda C.
CCS Customer
"Thank you for making the process of remembering when I need to order new supplies easy and efficient. Thank you for shipping orders on time. Thank you for letting me know when you are going to charge my credit card so I can be on the watch to see when my card is charged. I love my Dexcom system and greatly appreciate all you do to expedite and process my orders for supplies."
Glenn F.
CCS Customer
"CCS Medical has been wonderful. My daughter was diagnosed with T1D. She got a Dexcom CGM and got a Tandem t-slim insulin pump. All of the representatives that we spoke to whenever we have had an issue with products have been great. They are always willing to listen, help solve problems, and ship more supplies when it is time to reorder."
Cailynn B.
CCS Customer
"I used the patient portal and it was easy. I changed some things and got a call from a wonderful person to make sure I meant to do that. I shouldn't have and she helped me understand why and it was such a great interaction with customer service I've ever had!"
Christine S.
CCS Customer
"Everyone treated me with respect and guided me through the whole process since this was my first order after my ileostomy surgery. Thanks to all I talked with as you all were so kind and patient with me."
Michele R.
CCS Customer
Clinical Solution

Human Touch in Tech-Enabled Care

Guided by our dedicated specialists, LivingConnected® combines device delivery with disease education, monitoring, and personalized coaching.

  • Smart Biometric Devices
  • Individualized Care Interventions
  • Direct Access to Certified Diabetes Educators
  • Engaging LivingConnected® App

 

Learn More

Still have questions? Get in touch.

Contact Us