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Leveraging Generative AI to Manage Chronic Care Challenges

Richard Mackey is the Chief Technology Officer at CCS, a company that provides chronic care management services focusing on diabetes. CCS uses machine learning and generative AI to analyze patient data from continuous glucose monitors and patient interactions to predict potential issues and proactively provide personalized information and support. CCS works with the patient’s healthcare provider to support the prescribed care plan, improve adherence to care plans, and improve outcomes.