CCS Accelerates Generative AI With Reinforcement Learning On Adaptive Engine

CCS is a chronic care management organization that provides direct-to-patient medical supplies and services to those managing diabetes in the United States. Supplies include Continuous Glucose Monitors (CGMs), insulin pumps, and Blood Glucose Monitors (BGMs); while CCS’s clinical education, monitoring, and coaching are critical services to help drive therapy adherence. In 2025, CCS started a collaboration with Deloitte and Adaptive ML to develop AI systems to transform operations through AI across the enterprise, beginning with patient support.