Tandem Mobi System

Discover the Tandem Mobi system, the world’s smallest, durable automated insulin delivery system¹.

Specifications

Automated Insulin Delivery: Control-IQ technology that predicts and helps prevent highs and lows when paired with a compatible CGM
Mobile Control: Controllable with compatible, personal iPhone†
Multi-CGM Integration: Compatible with Dexcom G6 CGM sensor* (Dexcom G7 expected Q2, 2024)
Wireless Data Uploads & Software Updates: Access to personal therapy data (once per hour) and future software updates wirelessly
Enhanced Wearability: Impressively small, it can be worn on-body with an easy-to-use adhesive sleeve (sold separately), clipped on clothing, or comfortably slipped into a coin pocket.
IP28 Water-Resistant: Tested at 8 ft. for up to 2 hours
Flexible Pump Button: Deliver quick bolus in units or carbs, LED status indicator
Wireless Charging: Comes with a wireless charging pad

¹ As of Feb., 2024. Data on file, Tandem Diabetes Care.

* CGM sold separately. Integration with Dexcom G7 is under development. The safety and effectiveness of Dexcom G7 with Tandem Mobi has not yet been established. Tandem Mobi is intended for use with Dexcom G6 CGM.

† The mobile apps require a compatible smartphone model and operating system (sold separately). Only available to pump users who reside in the USA.

‡ Future updates for all or some Tandem products may not be developed and may not be offered everywhere and would be subject to applicable regulatory approvals. Software updates are only available to customers who are in warranty at the time they update their pump. Additional training may be required to access certain software updates. Charges may apply. Tandem may discontinue select software and features over time at its discretion.

§Tested at 8 feet for 2 hours (IP28 rating).

Description

Important Safety Information

RX ONLY.

Indications for Use

Tandem Mobi system: The Tandem Mobi insulin pump with interoperable technology (the pump) is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in persons requiring insulin. The pump is able to reliably and securely communicate with compatible, digitally connected devices, including automated insulin dosing software, to receive, execute, and confirm commands from these devices. The pump is intended for single patient, home use and requires a prescription. The pump is indicated for use in individuals 6 years of age and greater.

Control-IQ technology: Control-IQ technology is intended for use with compatible integrated continuous glucose monitors (iCGM, sold separately) and alternate controller enabled (ACE) pumps to automatically increase, decrease, and suspend delivery of basal insulin based on iCGM readings and predicted glucose values. It can also deliver correction boluses when the glucose value is predicted to exceed a predefined threshold. Control-IQ technology is intended for the management of Type 1 diabetes mellitus in persons 6 years of age and greater. Control-IQ technology is intended for single patient use. Control-IQ technology is indicated for use with NovoLog or Humalog U-100 insulin.

Warning: Control-IQ technology should not be used by anyone under the age of 6 years old. It should also not be used in patients who require less than 10 units of insulin per day or who weigh less than 55 pounds.

Control-IQ technology is not indicated for use in pregnant women, people on dialysis, or critically ill patients. Do not use Control-IQ technology if using hydroxyurea. Users of a Tandem insulin pump and Control-IQ technology must use the insulin pump, CGM, and all other system components in accordance with their respective instructions for use; test blood glucose levels as recommended by their healthcare provider; demonstrate adequate carb-counting skills; maintain sufficient diabetes self-care skills; see healthcare provider(s) regularly; and have adequate vision and/or hearing to recognize all functions of the pump, including alerts, alarms, and reminders. The Tandem pump and the CGM transmitter and sensor must be removed before MRI, CT, or diathermy treatment. Visit tandemdiabetes.com/safetyinfo for additional important safety information.

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Frequently Asked Questions

Who is responsible for getting the insurance authorizations for medical supplies?

CCS Medical has a team of experienced authorization specialists who will oversee the process. Our knowledgeable staff will contact the ordering physician when applicable and the insurance company to verify coverage and obtain authorization for the product.

Does the company provide service and supplies to Medicare and Medicaid patients?

Yes. We are a participating provider with Medicare as well as most Medicaid and many Managed Care plans.

Are you a participating provider with other insurance companies?

Yes. Our company is contracted with hundreds of insurance providers nationwide. Our knowledgeable customer service team works on a daily basis with hundreds of private health insurers. We add insurance company contracts on an ongoing basis and will be happy to contact any carrier necessary to assist you in meeting your supply needs.

Are all products covered by my insurance company?

Coverage varies from one insurance company to the next. As part of our service, we determine if a particular product will be covered.

How much will a patient have to pay for his or her product?

It depends on the insurance plan and the patient's policy. All patients will be responsible for any co-pays or deductibles that their insurance company may have in place. Our specialists will help explain the patient’s financial responsibilities.

Do I need to apply for Medicare when I turn 65?

No. If you are already getting social security or railroad retirement benefit payments, you will automatically receive a Medicare card in the mail about three months before your 65th birthday as part of an enrollment information package. The card will usually show that you are entitled to both Part A (hospital insurance) and Part B (supplementary medical services). It also indicates the beginning dates of your entitlement to each. If you do not want Part B, follow the instructions that come in the package.

Who can receive benefits for diabetes self-management training?

Individuals covered by Medicare who are at risk for diabetes-related complications and meet other requirements can receive training if it is requested by their doctor or other qualified provider.

How do I know my diabetes supplies are covered by Medicare?

CCS Medical will verify your eligibility and benefits prior to sending your first shipment to ensure your supplies will be covered by Medicare. Deductibles and co-pays may apply.

How much is reimbursed for each product?

After you have paid your annual Medicare Part B deductible, Medicare will reimburse 80% of allowed amount or 80% of the billed amount, whichever is lower.

Does everyone pay the same amount for the Part B premium?

The premium is usually paid by the individual, either through deductions from social security checks or direct billing. The state you reside in may pay Medicare premiums if your income is low enough. Most people pay the same premium amount.

Are there limits on the quantity of diabetes supplies that Medicare will reimburse?

Medicare establishes certain limits based on whether or not you use insulin injections to treat your diabetes. Your physician will indicate how often you should test. Medicare may cover additional testing supplies if your physician determines it is medically necessary.

How do I replace my Medicare card?

Log into (or create) your Medicare account at Medicare.gov to print an official copy of your Medicare card. You can also call 1-800-MEDICARE (1-800-633-4227) to order a replacement card. TTY users can call 1-877-486-2048.

If I am 65 and ready to retire and my employer is going to provide me with benefits, do I need Medicare?

Yes. Medicare pays first in all situations unless you (or your spouse) are eligible under an employer-sponsored group health plan. If you have other questions, visit medicare.gov to learn more.

Does Medicare cover my spouse and family?

In general, Medicare is “individual” insurance. However, sometimes spouses and children can become eligible for Medicare based on the wage earner's work record. For questions about Medicare eligibility, contact the Social Security Administration at 1-800-772-1213.

What is the difference between Medicare and Medicaid?

Medicare is the federal health insurance program. It primarily covers people over age 65, regardless of their income. It also serves younger disabled people and dialysis patients. Patients pay part of the costs through deductibles for hospital and other costs. Small monthly premiums are required for non-hospital coverage. Medicare is a federal program. It is run by the Centers for Medicare and Medicaid Services (CMS), an agency of the federal government, and is basically the same everywhere in the United States.

Medicaid is an assistance program. It serves low-income people of various ages. Medical bills are paid from federal, state and local tax funds. Patients usually pay no part of the costs or very little for covered medical expenses, although a small co-payment is sometimes required. Medicaid is a federal-state program. It is run by state and local governments within federal guidelines, so it varies from state to state.

Medicaid es un programa de asistencia. Atiende a personas de bajos ingresos de distintas edades. Las facturas médicas se pagan con fondos procedentes de los impuestos federales, estatales y locales. Los pacientes suelen pagar poco o nada por los gastos médicos cubiertos, aunque a veces se exige un pequeño copago. Medicaid es un programa federal-estatal. Lo gestionan los gobiernos estatales y locales dentro de las directrices federales, por lo que varía de un estado a otro.

Where should I send my Medicare premium payment?

Please visit https://www.medicare.gov/your-medicare-costs/how-to-pay-part-a-part-b-premiums to see your options for paying your Medicare premium bill.

Who can I contact for more information about Medicare eligibility?

Please visit https://www.medicare.gov/talk-to-someone or call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.