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Personalized product and clinical education for new Insulin Pump and Continuous Glucose Monitor users designed to optimize patient outcomes and reduce cost.

What is LivingLinked®?

LivingLinked™ is a clinical education program developed by CCS to better onboard individuals new to a pump or Continuous Glucose Monitor. With support from our Certified Diabetes Care and Education Specialists (CDCES), patients are more likely to get started on therapy successfully– resulting in better engagement, medication adherence, reduced costs and improved quality of life for people living with diabetes.
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Personalized Education

Access to Certified Diabetes Care and Education Specialists (CDCES) without leaving the home

  • Device set-up guidance
  • Disease management education and resources
  • Optimized for underserved populations
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Clinical Support

Clinical Support

CDCES educators are available for extended hours and on weekends.

  • Reduce acute incidents
  • Drive medication adherence
  • Improve patient outcomes
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Actionable Insights

HIPAA-compliant clinical documentation to assess and respond to changes over time

  • A1C collection
  • Re-order rate
  • Cost savings
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How It Works

LivingLinked™  is a clinical education program for our partner plan members new to CGM and pumps.

Outreach From Our Enrollment Team

Once first order is received, a licensed clinician will call to help set up the patient’s device and answer any questions.

Easy Re-Order & 24/7 Support

Patients reorder supplies via and have ongoing support.

Monitoring Clinical Outcomes

A licensed clinician will follow-up to collect additional health information to monitor changes over time.

What LivingLinked™ members are saying


"CCS Medical has been wonderful. My daughter was diagnosed with T1D. She got a Dexcom CGM and got a Tandem t-slim insulin pump. All of the representatives that we spoke to whenever we have had an issue with products have been great. They are always willing to listen, help solve problems, and ship more supplies when it is time to reorder."

Cailynn B.
CCS Customer

Interested in placing your first CCS order? It's simple.

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