Powered by CCS Health
Introducing the LivingConnected® App
Powered by CCS Health
Improvements and investments in the LivingConnected program
We are proud to acknowledge that the feedback we have received over the years has guided us on improvements and investments in the LivingConnected program and we are beyond excited to share what we have been working on!
It’s easy-to-use, hassle-free, and secure.
It’s easy-to-use, hassle-free, and secure.
Connect
Your members can connect virtually with an experienced certified educator.Member Benefits | Connect
Chat
Members with have access to an experienced certified coach for personalized coaching with guidance, support and education.Member Benefits | Chat
Act
Gain visibility into clinical interventions to help avoid future complications.Member Benefits | Act
Learn
Member can learn about health related topics - with easy-to-use tools and easy-to-follow guidance within the app.Member Benefits | Learn
Sync
The app allows members to sync their devices, health data, medications, nutrition and activity for a total health approach.Member Benefits | Sync
Share
Every member can now share their progress with their care team in between scheduled appointments.Member Benefits | Share
Relationship-first approach
Meet patients where they are
At CCS, we believe in a relationship-first approach (by real humans) along with digital interventions through advanced technology to help to deliver the best health outcomes, improve members' quality of life, and lower healthcare costs. Our approach is designed to meet patients where they are (and how they want to be met).
Easily measure ROI
Schedule a Personalized Demo
LivingConnected® Impact Reports
Our clients will soon experience enhanced reporting allowing for the ability to better measure ROI through data and actionable insights.
- Tailored reporting aligned with pain points and focused claims mitigation
- Predictive analytics to empower proactive population management
- Ability to engage the right individuals at the right time with the right intervention to help improve adherence and outcomes
- Longitudinal Data: Gain insight into gaps missed by episodic claims and EHR records
Frequently Asked Questions
Q: When will members have access to the App?
A: Current LivingConnected members will have access to the new application this spring. We anticipate the app to be live in the Apple App Store and Google Play Store in late April. We will communicate with our clients to announce when the app is live.
Q: Is there a cost to our members or us?
A: The LivingConnected App is an added benefit for your members. It is simply another way for CCS to provide more value and additional resources to your members through our multimodal approach.
Q: How will you notify our members?
A: We will reach out to all active LivingConnected members through email, direct mail, and text. There is an opportunity for you to co-brand these communications, which typically results in better enrollment and engagement. Please let me know if you would like more information on co-branding.
Q: Is the app available to everyone?
A: The app is designed for individuals 18 years and older and those who are not pregnant.
Q: What if the member is not interested in using the app?
A: The app is not required but rather another option available to those who enjoy the convenience an app offers. It will not impact the quality of care they are used to receiving from the LivingConnected Program, regardless of whether they adopt the app.
Q: How can our team learn more about the app?
A: We would be happy to schedule a virtual or in-person meeting to discuss our enhanced LivingConnected member experience. Please email [email protected] for more information. Additionally, you can visit the member-facing landing page here.
Q: How can we maximize our member engagement for the LivingConnected program?
A: We see the best member engagement when the following actions are taken:
