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A collaborative care solution powered by Welldoc® and ZeOmega® for more customized guidance from CCS Health clinicians.

In my daily outreach to our LivingConnected® patients, I contacted an individual whose blood glucose levels were consistently over 450 mg/dL, and oral medications were not affecting his levels. This individual was also testing more than six times a day. I recommended he speak to his endocrinologist about using insulin and a CGM system. That change brought his blood sugar levels into the target range within three months of insulin and CGM therapy. The patient reported having more energy and motivation. I reminded him that he did the work and I was only the coach on the sidelines."

Diana T.
RDN, CDCES at CCS Health

What is LivingConnected®?

LivingConnected® is an evidence-based clinical program developed by CCS using millions of instances of device readings and encounter data to eliminate the guesswork in diabetes management. By combining digital health tools from Welldoc® and ZeOmega®, certified CCS clinicians have real-time visibility into glycemic control to customize member engagement and guide necessary clinical interventions. This proprietary approach to managing chronic conditions helps improve clinical outcomes and reduce costs of care for employer groups and health plan customers.
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A Customized Care Model

Experienced certified educators are available for personalized coaching by phone with advice, support, and education whenever needed.

  • A program designed with the patient in mind
  • One-on-one coaching provides the guidance an individual needs to stay on track
  • Secure, HIPAA-compliant digital health app providing a total health approach to chronic care
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Innovative Technology at Work

Through technology integration with Welldoc® and ZeOmega®, CCS clinicians have real-time visibility into glycemic control to customize member engagement and guide necessary clinical interventions.

  • The Welldoc digital health tool allows individuals to connect to devices and receive personalized coaching
  • ZeOmega® care management platform captures utilization patterns and claims data
  • Holistic view of device data and member’s healthcare utilization guides clinical coaching
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Track Record of Reducing Costs and Improving Outcomes

This proprietary approach to chronic care management builds on CCS’ commitment to help individuals living with diabetes get on therapy and stay on therapy, ultimately reducing unnecessary costs of care.

  • The LivingConnected® program reduced costs for enrolled participants by 45% for one large employer group*.
  • With access to device readings and utilization patterns, CCS maximizes preventive care and minimizes unnecessary use of costly emergency department visits and hospitalizations.
  • Employers and health plans benefit from CCS’ holistic chronic care management approach that drives improved clinical outcomes and better utilization of appropriate care to reduce costs.

* large employer group participant program results, 2020


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How It Works

LivingConnected® is chronic collaborative care management at home.

Contact Our Enrollment Team

Our customer support specialists can help you set up your LivingConnected® account quickly and easily.

Receive Your Welcome Kit

After your account is set up, we’ll send a Welcome Kit with all the supplies and equipment you need.

Talk With Our Clinical Specialists

A licensed clinician will call to answer any questions about the program or your new equipment and supplies.

What LivingConnected® members are saying


"Thank you for making the process of remembering when I need to order new supplies easy and efficient. Thank you for shipping orders on time. Thank you for letting me know when you are going to charge my credit card so I can be on the watch to see when my card is charged. I love my Dexcom system and greatly appreciate all you do to expedite and process my orders for supplies."

Glenn F.
CCS Customer

Interested in placing your first CCS order? It's simple.

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