CCS Connects Earns DEAP Accreditation from AADE

CCS Medical's longest running digital diabetes self-management program is offered virtually

FARMERS BRANCH, February 2, 2017 - CCS Connects, a leading diabetes education program from CCS Medical with 18 years of improved outcomes and adherence, was named a Diabetes Education Accreditation Program (DEAP) by the American Association of Diabetes Educators (AADE) on December 30, 2016.

"A traditional DEAP is a classroom in a brick and mortar setting that does not fit the needs of many people with diabetes today," said Kristine Erdman, RN, CDE, CPT, CCM, and CCS Medical's Vice President of Clinical Services. "CCS Connects is offered virtually, so that people with diabetes can connect over the phone, via email, webinar or Skype with our team of Certified Diabetes Educators (CDEs). We provide ongoing, individualized and private sessions to our members." To inquire with our Clinical Services team, visit https://ccsmed.com/living-healthy/article/ccs-connects.

Created in 1999, CCS Connects is the longest running diabetes education program of its kind. It was designed to help patients improve adherence to diabetes treatment plans by using Health Risk Assessments and smart devices to collect real-time data and drive behaviors. CCS Connects also deploys wireless glucose technology and clinical monitoring.

"If we can increase high-risk member awareness to their condition, diagnosis and self-management principles," Erdman asserts, "we can reduce diabetes-related ER visits and hospitalizations, resulting in reduced healthcare costs."

The success of CCS Connects is evidenced by the following HEDIS and STAR Related Outcomes:

  • 95% long-term member satisfaction rate.
  • 25% higher adherence by members to completed recommended exams over national standards for Hemoglobin A1c, Blood Pressure, Cholesterol, Eye, and Kidney tests.
  • Significant reductions in ER visits and hospitalizations related to diabetes.

CCS Connects is administered by CDEs who interact with members every three months, providing ongoing education and coaching focused on nutrition, product training, behavioral changes and goal setting. In select programs, CCS Connects provides 24/7 live monitoring, with appropriate intervention and coaching upon adverse glucose readings or trends. Members have access to a full medical team of RNs, RDs and pharmacists. In addition to educational materials and web videos, CCS Connects members also have access to a secure portal, myccsmed.com.

The DEAP accreditation certifies that the program meets the National Standards for Diabetes Self-Management Education and Support.

"Programs that meet the DEAP criteria are high quality and have been shown to help participants improve their health status by embracing the education and modifying behaviors," said Leslie E. Kolb, RN, BSN, MBA, and Accreditation Director for the DEAP. "CCS Connects is exactly the type of program we envisioned when we set up our accreditation in 2009."

CCS Connects is available to patients with commercial insurance, as well as those enrolled in CCS Medical's LivingConnected interactive wellness program.

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CCS Medical Launches Redesigned Website

New, improved site designed to enable customers

DALLAS, January 18, 2016 - CCS Medical ("CCS"), one of the nation's leading providers of home delivery medical supplies for patients with chronic conditions, announced it has launched a redesigned public website at ccsmed.com.

Rodney Carson, CCS President and Chief Executive Officer, said the new site has a more current look and improved functionality, making it easier for customers and health care providers to do business with the company online.

"One of our highest priorities moving forward is to streamline things for our customers," stated Carson, who said the new website is focused on simplifying the process of reordering supplies, enrollment, and bill paying, as well as providing healthy living tips. He noted that the site is mobile optimized, making it easy for customers to use across all mobile devices and platforms.

"As we adjust to the reality of further Medicare reimbursement reductions, we will continue to find ways to take advantage of technology advancements that allow us to deliver better service and improved communication to our customers," Carson said.

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CCS Medical Team Hires Industry Operator Rodney Carson as CEO

Proven Healthcare Leader Brings Expertise in Business Growth, Patient-Focused Results

DALLAS, March 26, 2015 - CCS Medical ("CCS"), one of the nation's leading providers of home medical supplies for patients with chronic conditions, has named Rodney Carson as President and Chief Executive Officer, effective March 23. Mr. Carson joins CCS from MDLIVE, the nation's second-largest telehealth company, where he was President of Operations.

Prior to MDLIVE, Mr. Carson was President and Executive Vice President of Operations at NationsHealth, (n/k/a Convey Health Solutions), a provider of business outsourcing solutions and durable medical equipment. Mr. Carson previously worked at Liberty Medical where he served as President of the mail order pharmacy business, which he started and built into a significant competitor in the space.

He started his career as a CPA with Peat, Marwick & Mitchell, then worked in finance and investment banking prior to moving into operational leadership roles in the healthcare industry. Mr. Carson earned his Master of Business Administration and his Bachelor of Science in Business and Accounting, both from Indiana University.

Mr. Carson has significant expertise in growing businesses and driving operational results in companies facing challenges and opportunities similar to those at CCS. Specifically, he brings a track record of running best-in-class call center, revenue cycle and distribution operations that focus on the patient and ultimately lead to satisfied customers. His operational strength is complemented by strong financial underpinnings and a keen strategic growth orientation from his experience both as an investment banker and across multiple advanced patient care delivery models.

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